Privacy Policy

Effective Date: January 6, 2025

At Vilasopic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website www.vilasopic.com or make a purchase from our store, which specializes in premium fruits and spices.

By using our website, you agree to the collection and use of your information as described in this policy. If you have any questions about how we handle your personal information, feel free to contact us at info@vilasopic.com.

1. Information We Collect

We collect both personal and non-personal information in order to provide you with the best possible service and experience when purchasing our premium fruits and spices.

A. Personal Information

When you interact with our website, such as by making a purchase, signing up for an account, or subscribing to our newsletter, we may collect the following personal information:

  • Name (first and last)
  • Email Address
  • Phone Number
  • Shipping Address (street address, city, state, ZIP code)
  • Billing Information (credit/debit card number, expiration date, CVV, billing address)
  • Order History (products purchased, order dates)

B. Non-Personal Information

In addition to personal information, we may collect non-personal information to enhance user experience and improve our website’s functionality. This may include:

  • IP Address
  • Browser Type and Version
  • Device Information (mobile or desktop)
  • Website Usage Data (pages visited, time spent on the site, interaction with content)

2. How We Use Your Information

The personal and non-personal information we collect helps us provide the best customer experience and improve our products and services. We may use your data for the following purposes:

  • To Process Orders: We use your personal and billing information to complete transactions, process payments, and fulfill your orders for premium fruits and spices.
  • To Improve Our Services: Your information helps us analyze how our website is used, optimize its performance, and offer more relevant products and content.
  • To Communicate With You: We may use your contact information to send you order confirmations, shipping updates, promotional offers, newsletters, and other communication related to your purchases.
  • To Provide Customer Support: Your information helps us respond to inquiries, resolve issues, and provide customer support regarding your orders.

3. How We Protect Your Information

At Vilasopic, your privacy and data security are of the utmost importance to us. We implement a variety of security measures to ensure the safety of your personal information, including:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive data, such as credit card information, during the transaction process.
  • Access Control: Only authorized personnel have access to your personal information, and they are required to keep this data confidential.
  • Payment Security: We partner with trusted, PCI-compliant third-party payment processors to ensure that your payment details are handled securely.

Despite our efforts to protect your information, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to taking all necessary measures to safeguard your personal data.

4. Sharing Your Information

Vilasopic does not sell, trade, or otherwise share your personal information with third parties, except for the following reasons:

  • Third-Party Service Providers: We may share your personal information with trusted third-party companies that assist with order fulfillment, payment processing, shipping, and email marketing. These companies are obligated to protect your information and use it only for the purposes outlined in this Privacy Policy.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
  • Business Transfers: In the event of a business transaction such as a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us improve site functionality, track user activity, and personalize your experience. By using our website, you consent to the use of cookies.

You can choose to disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on our website, such as the shopping cart and product recommendations.

6. Your Rights and Choices

You have the right to access, update, or delete the personal information we hold about you. To do so, you can contact us directly at info@vilasopic.com. Depending on the law in your jurisdiction, you may also have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal obligations.
  • Opt-Out: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our communications or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites for additional services or resources. These external websites are not operated by us, and we are not responsible for the content, privacy practices, or security of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected personal data from a child under the age of 13, we will take immediate steps to delete such information. If you believe we may have collected information from a child, please contact us at info@vilasopic.com.

9. Changes to This Privacy Policy

Vilasopic reserves the right to update or change this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Vilasopic
13112 Co 6-75 Rd Edon, Ohio
Phone: (419) 485-4708
Email: info@vilasopic.com
Website: www.vilasopic.com

Thank you for choosing Vilasopic, where we offer the finest selection of premium fruits and spices. We value your trust and are committed to protecting your privacy.