Terms and Conditions

Effective Date: January 6, 2025

Welcome to Vilasopic! By accessing or using our website, www.vilasopic.com, and purchasing our premium fruits and spices, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making a purchase or using any of the services provided on our website. If you do not agree with these terms, please refrain from using our site.

1. General Terms

By using our website and placing an order, you agree to the terms and conditions outlined here. These Terms and Conditions may be updated from time to time, and we will notify you of any significant changes by updating the “Effective Date” at the top of this page. It is your responsibility to review this page regularly to stay informed about any updates.

  • Eligibility: You must be at least 18 years old to place an order on our website. By making a purchase, you represent and warrant that you are of legal age and have the authority to enter into a binding agreement.

  • Account Creation: In order to place an order, you may need to create an account with us. You are responsible for maintaining the confidentiality of your account information, including your password. If you suspect unauthorized access to your account, please contact us immediately.

2. Products and Services

Vilasopic specializes in premium fruits and spices, carefully sourced to offer the best quality to our customers. We make every effort to provide accurate product descriptions, images, and prices, but cannot guarantee that every product detail is 100% accurate or free from error.

  • Product Availability: All products are subject to availability. In the event that an item is out of stock or unavailable, we will notify you promptly and either offer a substitute or a refund.

  • Pricing: All product prices are in U.S. Dollars (USD) and are subject to change without prior notice. Taxes, shipping charges, and any additional fees are calculated at checkout.

  • Orders: By submitting an order through our website, you agree to purchase the products you selected at the listed price and agree to pay all applicable taxes and shipping costs.

3. Order Acceptance and Cancellations

  • Order Confirmation: After you place an order, you will receive an Order Confirmation email, which confirms the details of your order, including the products purchased, order number, and payment information. This does not constitute acceptance of the order.

  • Order Processing: Once payment is authorized, we will begin processing your order. We reserve the right to cancel or refuse any order for reasons including, but not limited to, product unavailability, errors in product description, or suspicion of fraud.

  • Order Modifications: Once your order has been confirmed, it cannot be changed. If you need to make any modifications, please contact us immediately at info@vilasopic.com. We will make every effort to accommodate your request, but once the order has been processed, modifications may not be possible.

4. Shipping and Delivery

  • Shipping Methods and Fees: We offer a variety of shipping options, and shipping fees are calculated based on the size, weight, and destination of your order. The shipping costs will be displayed at checkout before you confirm your purchase.

  • Delivery Times: Delivery times vary based on the shipping method selected, but typically range from 3-7 business days for domestic orders. Please refer to our Shipment Policy for more details.

  • Address Accuracy: It is your responsibility to provide an accurate shipping address. Vilasopic is not responsible for delays or delivery issues due to incorrect address information.

  • Risk of Loss: Once your order is shipped, the risk of loss or damage is transferred to the carrier. If your package is lost or damaged during shipping, please refer to our Refund and Returns Policy.

5. Returns, Refunds, and Exchanges

We want you to be fully satisfied with your purchase. If you wish to return or exchange a product, please refer to our Refund and Returns Policy.

  • Eligibility: Returns are accepted within 7 days of receiving your order, provided the product is unopened and in its original packaging.
  • Refunds: Once a return is approved, refunds will be processed to the original payment method. Please allow 5-7 business days for the refund to appear in your account.
  • Exchanges: If you wish to exchange an item, please contact us to initiate the process.

6. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, product descriptions, and trademarks, is the property of Vilasopic and is protected by intellectual property laws. You are not permitted to use, reproduce, or distribute any content from this website without our explicit consent.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to learn how we collect, use, and protect your personal information when you visit our website or make a purchase.

8. Limitations of Liability

  • Limitation of Liability: Vilasopic shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, the purchase or use of products, or any related services, even if we have been advised of the possibility of such damages.

  • Indemnification: You agree to indemnify, defend, and hold harmless Vilasopic, its officers, directors, employees, agents, and affiliates from any claims, damages, or expenses (including legal fees) arising from your use of our website, violation of these Terms and Conditions, or infringement of any rights of third parties.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Ohio, United States. Any disputes arising from these terms shall be resolved in the appropriate courts located in Ohio, and you consent to the jurisdiction and venue of such courts.

10. Termination of Access

Vilasopic reserves the right to terminate or suspend access to our website and services for any reason, including, but not limited to, violations of these Terms and Conditions, fraud, or unauthorized use of our website.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be reflected on this page with an updated Effective Date. It is your responsibility to review these terms periodically to stay informed of any updates.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Vilasopic
13112 Co 6-75 Rd Edon, Ohio
Phone: (419) 485-4708
Email: info@vilasopic.com
Website: www.vilasopic.com